Building Cred for Street Cred
Trust is earned. We respect that. One of the ways we help build trust with homeowners is to offer credentialing programs for contractors.
What is credentialing? It refers to recognition for successful completion of specialized training courses. Credentialing attests to the knowledge and expertise of a contractor and assures you of a high level of building competency and accountability.
CertainTeed contractor credentialing helps contractors best understand products and installation practices, while also making it easier for homeowners to identify professionally qualified people and companies.
What Does Using a Credentialed Contractor Do for Homeowners?
- Depending on the product, a credentialed contractor can offer extended manufacturer warranties. These may cover costs associated with labor, disposal, replacements, and workmanship over a longer period of time.
- You’ll be able to put your mind at ease, knowing the workmanship will be as top-notch as the product
- Your questions will be addressed by individuals who are knowledgeable about the product and the process.
SureStart™ Warranty
All CertainTeed shingles carry standard SureStart™ protection, which fully covers your shingles in the event of a manufacturing defect during the vital early years following installation. Once the SureStart™ period ends you are covered for shingles only and at a reduced rate as the roof ages.
SureStart™ offers the best coverage you can get on your new roof and here is what it provides:
- 100% of Materials - All shingles required to repair or replace the defective product will be provided free. No exceptions.
- 100% of Labor - All labor required to repair defective shingles or apply new shingles to replace the defective shingles will be paid by CertainTeed, based on local fair market value for labor.
- Additional Costs - The cost of flashing, metal work, tear-off and disposal are included for shingles designated as LifetimeA (See SureStart Chart
- Without Prorating the Costs - The cost of materials and labor are not prorated or otherwise reduced.
Peace of Mind
Extend your roof's warranty by using a CertainTeed credentialed contractor paired with best in class Certainteed roofing systems.
Waterproofing/Water Resistant Underlayment
Using the combination of Vycor® Ice & Water Shield® with RoofRunner®, you can rest assured knowing your family and investment are protected.
Peace of Mind
Extend your roof's warranty by using a CertainTeed credentialed contractor paired with best in class Certainteed roofing systems.
Starter Shingles
Starter Shingles are the first course of shingles that are installed and designed to work in tandem with the roof shingles above for optimal shingle sealing and performance
Peace of Mind
Extend your roof's warranty by using a CertainTeed credentialed contractor paired with best in class Certainteed roofing systems.
Shingles
Explore our wide range of roofing styles, including Good, Better, and Best options, designed to seamlessly complement any roof design while fitting various budget preferences.
Peace of Mind
Extend your roof's warranty by using a CertainTeed credentialed contractor paired with best in class Certainteed roofing systems.
Hip & Ridge
Available in numerous profiles, these accessories are used on the roof's hip and ridge lines for a distinctive finishing touch to your near roof.
Peace of Mind
Extend your roof's warranty by using a CertainTeed credentialed contractor paired with best in class Certainteed roofing systems.
Ventilation
A roof that breathes if show to perform better and last longer. Ridge vents, in combination with intake or edge vents, allow air to flow on the underside of your roof deck, keeping the attic cooler in the summer and drier in the winter.
Peace of Mind
Extend your roof's warranty by using a CertainTeed credentialed contractor paired with best in class Certainteed roofing systems.
SureStart™ Has You Covered
SureStart Coverage Details
| Product | Warranty Period | SureStart Period |
|---|---|---|
| Grand Manor® | LifetimeA | 10 years |
| Carriage House® | LifetimeA | 10 years |
| Presidential Shake® TL+ | LifetimeA | 10 years |
| Presidential Shake®* + | LifetimeA | 10 years |
| Belmont®* | LifetimeA | 10 years |
| Landmark® TL+ | LifetimeA | 10 years |
| Landmark® Premium | LifetimeA | 10 years |
| Northgate® ClimateFlex®* | LifetimeA | 10 years |
| Landmark® Pro/ Architect 80 | LifetimeA | 10 years |
| Highland Slate® | LifetimeA | 10 years |
| Landmark® ClimateFlex®* | LifetimeB | 10 years |
| Landmark®+ | LifetimeB | 10 years |
| Patriot™ / Patriot™ XL | LifetimeB | 10 years |
| XT™ 25 | 25 years | 5 years |
The warranty period & SureStart period shown above are the same for products manufactured in algae-resistant and/or solar-reflective versions.
A. The Lifetime Warranty period is only available to individual homeowners. The warranty period for these shingles installed on-premises not used by individual homeowners as their residence is limited to 50 years and the SureStart period is 10 years following the installation of the shingles. Roof tear-off, metal work, flashing, and disposal expenses, incurred during repair or replacement are covered or reimbursed by this Limited Warranty. Limited Warranty transferees during the SureStart period are limited to a 50-year warranty period (see section titled “Transfers During the SureStart Period” for details).
B. The Lifetime Warranty period is only available to individual homeowners. The warranty period for these shingles installed on-premises not used by individual homeowners as their residence is limited to 40 years and the SureStart period is 5 years following the installation of the shingles. Limited Warranty transferees during the SureStart period are limited to a 40-year warranty period (see section titled “Transfers During the SureStart Period” for details). For Patriot™ shingles to be covered under this section, the manufacturing defect must cause leaks. Metal work, flashing and disposal expense, incurred during repair or replacement, are covered or reimbursed by this Limited Warranty when a Landmark shingle is installed and registered with SureStart PLUS 5-Star Extended Warranty Protection.
SureStart PLUS™ Extended Warranty Protection
When you choose an Integrity Roof System™, installed by a CertainTeed Credentialed contractor, you have the opportunity to further protect your investment with SureStart™ PLUS. SureStart™ Plus takes traditional SureStart™ protection and extends FULL coverage for up to 50 years depending on the level of protection you choose.
Lifetime Limited Warranty Shingles | Standard* Manufacturing Defects | 3-Star Manufacturing Defects | 4-Star Manufacturing Defects | 5-Star Manufacturing Defects |
|---|---|---|---|---|
| Coverage | 10 years | 50 years* | 50 years*** | 50 years*** |
| Materials & Labor | √ | √ | √ | √ |
| Tear-off |
| √ | √ | √ |
| Disposal |
| √ | √ | √ |
| Workmanship |
|
| 15 years | 30 years |
*See CertainTeed's Asphalt Shingle Residential Products Limited Warranty for complete details, conditions, limitations and exclusions. For a copy go to www.certainteed.com or call 800-782-8777.
NOTE: XT™25 shingles carry 10 years with 3-STAR Coverage, 20 years with 4-STAR Coverage, and 25 years with 5-STAR Coverage, including the features as indicated above.
Fully transferable for 15 years with 3-STAR Coverage, 20 years with 4-STAR Coverage, and 20 years with 5-STAR Coverage.
**Applies to single-family detached houses. Duration for all other types of structures is limited to 25 years.
**Applies to single-family detached houses. Duration for all other types of structures is limited to 30 years.
Low-Slope Roof Sections: If a project being roofed with CertainTeed shingles has a low-slope section that will be roofed with our Flintlasticc®SA, or our SMARTCOAT™ systems, Sure Start PLUS extends FULL coverage for the duration of the low-slope warranted period, depending on the level of protection you choose. Residential shingles must be a minimum of one and a half times (1.5X) the amount of flat roof submitted (low-slope square maximum may apply). See Low-Slope Residential Limited Warranty for system requirements and warranty durations.